Privacy Policy

1. Introduction

Planitt ("we," "us," or "our") operates the Planitt website and mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Information you provide

• Account information: name, email address, profile photo, display name, and username
• Trip data: itineraries, destinations, dates, notes, and collaborative content you create
• Profile information: bio, travel preferences, and other details you choose to share
• Payment information: processed securely by Stripe — we do not store your full card details
• Communications: messages you send us for support or feedback

Information collected automatically

• Device and usage data: browser type, operating system, IP address, pages visited, and interaction patterns
• Location data: approximate location from IP address; precise location only with your explicit consent when using map features (via Mapbox)
• Cookies and similar technologies: used for authentication, preferences, and analytics (see Section 8)

3. How We Use Your Information

• Provide, maintain, and improve the Service
• Process transactions and manage your subscription via Stripe
• Generate personalized trip suggestions using AI services (Google Gemini, Anthropic Claude) — trip data you submit may be sent to these providers for processing
• Enable social features like profiles, sharing, and collaboration
• Send service-related communications and updates
• Detect, prevent, and address security issues and abuse
• Comply with legal obligations

4. Third-Party Services

We share data with the following categories of third-party providers to operate the Service:

• Infrastructure & Authentication: Supabase (database, authentication, file storage)
• Payments: Stripe (subscription billing and payment processing)
• AI Services: Google (Gemini) and Anthropic (Claude) for AI-powered trip planning features
• Maps: Mapbox (map rendering and geocoding)

Each provider processes data in accordance with their own privacy policies. We encourage you to review them.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request a machine-readable copy of your data
• Objection: Object to certain processing of your data
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at hey@planitt.app. We will respond within 30 days.

7. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, secure authentication, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies

We use cookies and similar technologies for:

• Essential cookies: Required for authentication and core functionality
• Analytics cookies: Help us understand how the Service is used so we can improve it

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using parts of the Service.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal data from children under 13. If we learn we have collected such data, we will delete it promptly.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of its sale. We do not sell your personal information. To exercise your rights, contact us at hey@planitt.app.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, contact us at hey@planitt.app.